Terms of Service

Effective October 18, 2026

1. Who we are and what these terms cover

Mesopic ("Mesopic", "we", "us") is a software studio based in Ottawa, Ontario, Canada. These Terms of Service ("Terms") govern your use of mesopic.ca, its subdomains (such as compass.mesopic.ca, pulse.mesopic.ca and guesser.mesopic.ca), and any other Mesopic product, app or website that links to these Terms (together, the "Services"). By using the Services you agree to these Terms. If you do not agree, please do not use the Services.

Consulting and software development work we do for clients is governed by a separate written agreement with that client, not by these Terms.

2. Our products

Some of our products are free to use. Others may be offered for a one-time fee or another price shown before you buy. Demo and free products are provided as they are, and we may change or retire any product at any time.

3. Eligibility

You must be old enough to form a binding contract where you live (or have a parent or guardian's permission) to make a purchase. Some products have a higher minimum age, listed in the product-specific terms below.

4. Purchases and payment

Payment processor. Paid orders are processed by our authorized reseller and merchant of record, Stripe, through its Managed Payments service (the checkout page may show it as "Link", Stripe's checkout brand), or by another payment provider named at checkout. The payment provider handles payment, sales tax and VAT, receipts and payment support, and your purchase is also subject to its terms, shown at checkout. We never see or store your full card details.
Prices. Prices are shown before checkout, in the currency stated. Applicable taxes are calculated and shown at checkout.
Delivery. Digital products are delivered electronically, as described on the product's page, once payment is confirmed.

5. Refunds

Our Refund Policy explains when and how you can get a refund. It forms part of these Terms.

6. Product-specific terms

Some products come with extra terms, listed below. They apply in addition to the rest of these Terms. If a product-specific term conflicts with the general terms, the product-specific term applies to that product.

6.1 Compass personality reports (compass.mesopic.ca)

Compass is a self-reflection tool. It is not a scientifically validated, clinical, psychological, psychiatric, medical or diagnostic assessment, and its results may not be accurate for you.

Compass reports are generated automatically, using fixed rules, from your own answers. They describe how you see yourself at the time you take the test and can change with mood, context and time. A report is not professional advice of any kind.

Use. You agree that you will not use a Compass report as the sole basis for decisions about health, employment, hiring, promotion, education, relationships or any other important matter, and that you will not use Compass to assess another person without their informed consent. Before buying a report you will be asked to confirm that you understand this. If you are concerned about your mental health or wellbeing, please speak with a qualified professional, or contact your local emergency services in an emergency.
Minimum age. You must be at least 16 years old to use Compass.
Delivery. A Compass report is delivered immediately as a PDF download once payment is confirmed.
Private report link. After payment you receive a private link that reopens your report and lets you download the PDF again. Anyone who has the link can view your report, so keep it private. To make this possible, a short code representing your answers is attached to your order at Stripe; we do not keep a separate copy on our own servers.
Immediate delivery. Before paying, you agree that your report is delivered immediately after payment. Where you have a legal right to withdraw from an online purchase (for example in the European Union or the United Kingdom), you acknowledge that this right ends once the report has been delivered.

7. Acceptable use

You agree not to misuse the Services. In particular, you will not: attempt to get paid content without paying for it; interfere with, overload or try to gain unauthorized access to the Services or their infrastructure; scrape, copy or resell our content or reports at scale; or use the Services for anything unlawful, harmful or deceptive.

8. Intellectual property

The Services, including their design, text, content and code, belong to Mesopic or its licensors. When you buy a digital product, such as a Compass report, you may keep, print and share your own copy for personal, non-commercial purposes. You may not republish or resell our content or use it to build a competing product.

Some content comes from public-domain sources (for example, some Compass assessment items come from the International Personality Item Pool). That content remains in the public domain.

9. Third-party services and links

The Services rely on third-party providers (for example hosting, fonts, maps and payment processing) and may link to other websites. We are not responsible for third-party services or websites, and your use of them is subject to their own terms.

10. Disclaimer of warranties

To the fullest extent permitted by law, the Services and all reports are provided "as is" and "as available", for informational and entertainment purposes, without warranties of any kind, whether express or implied, including any warranty of accuracy, reliability, availability or fitness for a particular purpose. Some jurisdictions do not allow certain warranties to be excluded, so some of these exclusions may not apply to you.

11. Limitation of liability

To the fullest extent permitted by law, Mesopic will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, data, opportunity or goodwill, arising from your use of, or inability to use, the Services or any report, or from any decision you make based on a report. Our total liability for any claim relating to the Services is limited to the amount you paid us for the product the claim relates to in the 12 months before the claim arose.

Nothing in these Terms limits any rights you have under consumer protection laws that cannot be waived by contract.

12. Changes

We may update these Terms from time to time. The "Effective" date at the top shows when they last changed. Changes apply from that date and do not affect purchases you made before it.

13. Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there, without regard to conflict-of-law rules. If you are a consumer, you also keep the protection of any mandatory laws of the place where you live.

14. Contact

Questions about these Terms? Email [email protected].